★★★★★ 5.0 from 440+ Google reviews · Family-owned San Diego rug cleaning since 1956
A wooden-handled brush spreading white cleaning foam across a red and blue patterned Oriental rug during a hand wash.

Pet Urine Rug Cleaning in San Diego

Pet urine rug cleaning at Zeytounian Rugs treats the whole rug, not just the surface stain you can see. As third-generation rug care specialists, we use hands-on, full-immersion cleaning methods at our Kearny Mesa facility to thoroughly treat rugs affected by pet urine.

A single pet accident can penetrate much deeper than the surface. Urine can travel through the pile and into the foundation of the rug, where urine salts and odor-causing contaminants can remain. Surface cleaning may not reach this deeper contamination, which is why odors can sometimes return even after a rug appears clean.

Our pet urine decontamination process is designed to address contamination throughout the rug. We pre-treat affected areas to help break down urine deposits before thoroughly washing and rinsing the entire rug. Our cleaning methods are carefully selected based on the rug’s fibers, dyes, construction, and condition, including wool, silk, and other delicate natural fibers.

  • ✓ Pickup and delivery across San Diego County
  • ✓ Full immersion hand washing, never surface scrubbing
  • ✓ Third generation family craftsmen since 1956
  • ✓ Free written estimates before any work starts
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No obligation · pickup & delivery countywide

The facts, in brief

Zeytounian Rug Cleaning & Repair is a family-owned rug cleaning and repair company founded in 1956.

Zeytounian Rug Cleaning & Repair cleans and restores Oriental, Persian, Turkish, wool, and silk rugs in San Diego, California.

Zeytounian Rug Cleaning & Repair washes every rug by hand at its Kearny Mesa storefront at 7343 Ronson Road, Suite U.

Zeytounian Rug Cleaning & Repair is run by the third generation of the Zeytounian family, brothers Alexander and Anthony.

Zeytounian Rug Cleaning & Repair cleans rugs through a nine-step full-immersion wash rather than surface steam cleaning.


San Diego Pet Stain and Odor Removal Specialists

Pet urine odor is rarely just a surface problem. Urine can penetrate through the pile and into the foundation of a rug, leaving behind urine salts and odor-causing contaminants that surface cleaning may not fully reach. When humidity or moisture is present, those residues can contribute to odors returning.

At Zeytounian Rugs, our pet urine treatment is designed to address contamination throughout the rug rather than simply masking odors with fragrance. Rugs are thoroughly treated before undergoing our full-immersion washing and rinsing process, helping flush contaminants from deep within the rug while also addressing visible pet stains.

 

 

Why Pet Urine Rug Cleaning Needs Full Immersion

Vacuuming, spot cleaning, and surface extraction can be helpful for surface-level issues, but pet urine often penetrates deeper into the rug’s foundation. This is especially important with hand-knotted rugs, where contamination can reach the fibers, knots, and foundation beneath the pile.

Our full-immersion rug cleaning process allows us to treat and thoroughly rinse the entire rug rather than cleaning only the surface. For rugs affected by pet accidents, we perform a specialized urine decontamination treatment before washing to help break down and flush out urine residues and odor-causing contaminants.

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Rug cleaning technician applying foam to a traditional Persian rug for deep cleaning.
Squeegee pushing foam across a blue rug patterned with fish

How Pet Urine Affects Different Rug Fibers

Urine does not behave the same way in every material. The fiber, the dyes, and the way a rug is built all change how deep an accident travels and how it has to be treated. We identify each of these before any water touches the rug.

We decontaminate every type of area rug and specialize in oriental and handmade pieces, including Persian, silk, viscose, Chinese, Kilim, Caucasian, Moroccan, Turkish, Indian, and machine-made rugs.

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Persian Rugs

Hand-knotted wool and silk over a cotton foundation is exactly the kind of base urine loves to settle into, and the vegetable and synthetic dyes in Persian rugs can bleed if a decontamination soak is done carelessly. We test every Persian rug for colorfastness first, set water temperature and pH to match, then treat and wash so the salts flush out while the pile, foundation, and colors stay protected.

Oriental Rugs

Turkish, Chinese, Indian, Afghan, Pakistani, Moroccan, and Caucasian rugs each carry their own fiber, dye, and weave, and a flat-weave holds an accident very differently than a densely knotted pile rug. We identify origin and construction before treating any urine, because a thin tribal Kilim flat-weave needs a lighter, more controlled soak than a heavy Bokhara or Beni Ourain that can absorb far more liquid.

Wool Rugs

Wool’s natural lanolin gives it some resistance, but urine that sits long enough saturates the base and can leave a permanent yellow cast and a smell that never fully airs out. Full immersion lifts the salts and restores the wool without shrinkage or matting. In-home steam cleaning tends to drive urine deeper and set the odor with heat, which is one more reason we decontaminate wool at our facility.

Silk Rugs

Silk is the least forgiving fiber when an accident happens. The fibers are very fine, the dyes are delicate, and an aggressive spot cleaner can leave a mark worse than the urine itself. We treat silk with gentle low-pH solutions and carefully controlled moisture, never heat or high pressure, so the odor is removed while the luster, drape, and fine detail survive intact.

Viscose, Bamboo Silk & Custom Designer Rugs

Urine hits viscose and bamboo silk harder than any other fiber. Both are cellulose, so they yellow the moment moisture reaches them, and plenty of custom designer pieces use them. These are the pieces most often ruined by a well-meaning blotting attempt at home. We use tightly controlled moisture and specialist technique to decontaminate them safely, and can often reverse the cellulosic browning an accident has already caused.

Synthetic & Machine Made Rugs

Polypropylene, nylon, and polyester resist staining better than natural fibers, but urine still passes straight through to the backing and pad, where the odor lives on long after the surface looks clean. Our full soak reaches that backing and flushes the odor out from underneath, leaving the pile refreshed and the backing unharmed. Even an inexpensive machine-made rug comes back genuinely odor-free from a facility wash in a way an in-home clean cannot match.

Watch Our Wash Process

Before & After Rug Cleaning

Antique Persian rug with intricate floral patterns and signs of wear.

Hand knotted rug in soft beige and rose with a central star medallion

Medallion rug with a grey soiled cast laid out flat

Clean ivory medallion rug with apricot accents and white fringe laid out flat

Our Full Immersion Urine Decontamination Process

Urine removal is layered on top of our full nine step immersion wash process, so the steps below are the ones that make decontamination different. Between the soak and the drying, your rug still receives the complete hand washing, rinsing, and finishing described on our washing page.

1. Pre-Inspection

Every rug starts with an inspection. We locate the urine-affected areas, many of which are invisible on the surface, note the fiber, dyes, and any pre-existing damage or color runs, then measure the rug and give you a free estimate. Finding the full extent of the contamination early is what lets us treat every affected area, including the spots that never show on the surface.

2. Deep Dry Soil Removal From Area Rugs

Before any water, the rug is dusted with a vibration process that shakes dry soil and crystallized urine debris out of the foundation. Dried salts break loose far more easily while they are still dry, so removing them first makes the decontamination that follows much more effective.

3. Full Urine Decontamination Soak

This is the heart of the service. The rug is soaked in a natural, non-toxic solution that breaks urine salts down at a molecular level so they can be flushed out with no residue. Because the whole rug is submerged, the treatment reaches the crystals locked in the foundation that surface extraction can never touch. Heavier contamination simply gets a longer, more thorough soak.

4. Controlled Area Rug Drying

Excess water and any last dissolved salts are spun out in a professional rug centrifuge, which removes most of the moisture from deep in the foundation, something air drying alone cannot do. The spin also flushes the rug one final time.

The rug then dries on racks in a monitored space with proper airflow and humidity control so it dries level from edge to edge. Even drying on a urine-treated rug heads off shrinkage, browning, and dye movement, and it never gives a mildew smell the chance to start. For smells that have nothing to do with pets, from storage must to smoke, see our rug odor and musty smell removal service.

5. Final Area Rug Inspection & Delivery (or Pickup)

We check that the odor is gone, every treated area is clean, and nothing remains in the fibers. Once the rug passes that final check, it gets a last vacuum and is rolled for the trip home. We deliver it back to your door anywhere in San Diego County, or hold it at the shop if you dropped it off.

Authentic handmade rugs with intricate patterns and vibrant colors.

Testimonials from Our Clients

All Testimonials

Excellent
5.0
Casandra Anders
1 day ago
Exceptional service that surpassed my expectations! They did an amazing job on my 35+ year-old area rug. Older stains I thought could never be removed, are gone! My rug looks like new, great experience from start to finish.
Melisa Mitchell
2 days ago
They really know what they are doing. I wouldn’t trust my hand knotted wool rugs to anyone else. They wash them the right way and your rugs are CLEAN!!!
nicole wyne
3 days ago
My rug was pretty gnarly from a bad coffee spill. I guess the rug was also in the show room for some time because it looks even brighter than when I bought it👌🏼 Thanks fellas!
Andy Nickerson
6 days ago
Amazing experience from start to finish. Tight communications & fast service. Great value.
James Endicott
7 days ago
Let me add my recommendation for Zeyrtounian Rug Cleaning to the list of happy customers . Zeyrtounian brothers were recommended by the couple Wiazi who repaired a very old and in poor shape Turkish rug (they did an amazing job) that has been in the family for almost 100 years. Zeyrtounian brothers brought the rug back to life. They gave me a great deal and completed the cleaning in a timely manner. They are both very friendly and want their customers satisfied. Highly recommended. James
Leonardo Perez
1 week ago
They are great to work with, honest and helpfull. I made the right choice specially when they revealed my rug was an authentic persian rug. Thank you for helping me out
Response from the owner:Thank you so much for the kind words, Leonardo! It was a pleasure working with you and helping you learn more about your rug. Discovering that you have an authentic Persian rug is always exciting, and we're glad we could share some of our knowledge with you! We take great pride in being honest, transparent, and helpful with every customer. We truly appreciate you choosing our family business and trusting us with your rug. We look forward to helping you again in the future!
Caitlin Kaplan
1 week ago
We had six rugs cleaned (including a large Persian Hamadan) plus new rug pads, with pickup and delivery. We hit some scheduling challenges on our end, and they were so understanding and helpful working around them, and never made us feel like a bother. The rugs came back beautiful. Really glad we went with a family business that clearly takes pride in the work. Highly recommend.
Response from the owner:Thank you so much for the thoughtful review, Caitlin! It was a pleasure working with you and caring for your beautiful rugs, especially your Persian Hamadan! We're so happy to hear that you're pleased with the cleaning and new rug pads. We understand that schedules can get hectic, and we're always happy to be as accommodating as possible. As a family-owned business, we take great pride in both our craftsmanship and the relationships we build with our customers. Your kind words and recommendation truly mean a lot to us. Thank you again for trusting us with your rugs!
Sharon Wasserman
1 week ago
The brothers are great. Service was very professional and within my budget. Highly recommend them.
Response from the owner:Thank you so much for the kind words, Sharon! We’re happy to hear you had a great experience with us. We truly appreciate your support and recommendation. It was a pleasure working with you, and we look forward to helping you again in the future!
Sharon Duke
2 weeks ago
Linda Beach
2 weeks ago
I can't enough about the brothers that own this business. Alex and Anthony are 3rd generation rug sellers, cleaners and offer repair services. Their knowledge of the various rugs is extensive. The business itself is a vast improvement over the prior vendor who serviced my rugs. They have a 9-step process for cleaning the rugs and the drying system ensures a good, dry, flat rug, without any evidence of trapped mildew or moisture. I have a lot of pets, my rug came home from the cleaning looking almost new. I've referred friends and neighbors, who want to maintain and preserve their Persian, Turkish, Afghani rugs to Zeytounian. Everything about the business it top of the line.
Response from the owner:Thank you so much for this incredible review, Linda! It truly means a lot to both of us that you recognize the care, knowledge, and attention to detail we put into our work. As a third-generation family business, we take great pride in continuing our family's tradition of caring for fine rugs. We're so happy to hear how pleased you are with the results! Your trust in us and your referrals to friends and neighbors mean more than you know. Thank you again for your continued support, and we look forward to caring for your rugs for many years to come!
Leticia Taufahema
3 weeks ago
They did a great job cleaning two of my Karastan rugs, I would highly recommend
Photo from customer review
Response from the owner:Thank you so much, Leticia! We're happy to hear you’re pleased with how your Karastan rugs turned out! We take great pride in caring for every rug that comes through our shop, and we truly appreciate you trusting us with yours. Thank you for your kind words and recommendation. We look forward to helping you again in the future!
Louise McDevitt
3 weeks ago
Zeytournian has been cleaning our area rugs for the last 30 yrs of pet stains, odors, and spilled drinks Have always been highly satisfied.
Response from the owner:Thank you so much, Louise! It truly means the world to us that you and your family have trusted ours with your rugs for the past 30 years! As a third-generation family business, we're incredibly grateful for longtime customers like you who have supported us throughout the years. We're so happy to hear that you've consistently been pleased with our work. Thank you again for your loyalty and continued trust in us!
Emily Cheney
4 weeks ago
Adore them. Never going anywhere else to have my rug cleaned
Response from the owner:Thanks Emily you're the BEST!
Jo\ Anne Hacker
4 weeks ago
Wow these guys are truly amazing. So friendly, competent, accommodating. Simply could not ask for more. And…my carpets are soooo clean!
Response from the owner:Thank you so much for the wonderful review, Jo-Anne! We're thrilled to hear how happy you are with your freshly cleaned rugs! We take great pride in not only delivering exceptional cleaning results but also making the entire experience as easy and enjoyable as possible. Your kind words truly mean a lot to us, and we're grateful you chose our family business. It was a pleasure working with you, and we look forward to caring for your rugs again in the future!
Shinar Zoldi
4 weeks ago
It was a medium wool area rug that needed cleaning as well as a repair in one of the corners. It’s an old repair that was unraveling and eaten by dry rot. Anthony and his crew were very upfront about what they can and can’t do, but it certainly exceeded my expectations. The rug looks beautiful. Thank you.
Photo from customer reviewPhoto from customer review
Response from the owner:Thank you so much for the wonderful review, Shinar! We're thrilled to hear that both the cleaning and corner repair exceeded your expectations. We always believe in being upfront and honest about what can realistically be accomplished, especially when working with older rugs that have existing damage. It means a lot to us that you trusted us with your rug, and we're so happy to hear how beautiful it turned out. Thank you again for your support, and we look forward to helping you in the future!
Jerry G
1 month ago
Brought in an Egyptian layer weave cotton rug to be treated prior to installation. The facility is run by the Zeytounian brothers, very friendly service and with suggestions for the care of the rug. I also purchased their recommended rug padding. They were helpful in unloading the loading the rug in my RAV4. Strongly recommend, no issues with the rug, it was beautiful. Photo attached. Any marks on the rug are from 3 and 5 year old grandchildren playing on it!!
Photo from customer review
Response from the owner:Thank you so much for the wonderful review, Jerry! It was a pleasure meeting you and helping you prepare your beautiful Egyptian cotton rug for your home. We're glad we could offer some helpful care recommendations and get you set up with the proper rug padding to protect it for years to come. We love hearing that your grandchildren are already enjoying it! After all, rugs are meant to be lived on and enjoyed. We truly appreciate your trust in us and your recommendation. Thank you again for supporting our family business!
Stewart Polk
1 month ago
I took our rug to Zeytounuan Rugs for cleaning after watching their short video. The rug is gold and ivory, and one foot on either side of the rug was dark brown from dirt. When I left it with Anthony I was hopeful that I may see some color where the walking paths were. Eight days after leaving the rug Anthony called to say the rug was ready for collection. I took it home and opened what looked like a new rug! The colors were bright and it is so, so very clean. You could never tell the rug is 20 years old. So happy!
Response from the owner:Thank you, Stewart. Twenty years of foot traffic on gold and ivory is about the hardest thing anyone hands us, so getting the colour back out of it was satisfying on our end too. Glad the video brought you in, and Anthony will be pleased.
Marcia Sorini
1 month ago
Zeytounian Rug Cleaning and Repair have been my go to rug cleaners for the past 25 years. Kind, courteous, timely and through. My rugs are beautiful and will last forever with the care the Zeytounian family gives them. Call them now!?♥️♥️♥️
Response from the owner:Thank you, Marcia. Twenty five years of rugs between us is something we don't take lightly. Looking after them so they outlast all of us is the whole idea. We appreciate you saying so.
Sarah Federman
1 month ago
Loved working with them. Not only did our rugs come back beautiful and clean, they taught us more about the history of the carpets. Ours was likely woven by two women over 100 years ago in Persia. They say it took them two years. I feel more connected to these women.
Response from the owner:Thank you, Sarah. Reading where a rug came from is half the pleasure of this work, and a piece like yours carries a lot of hours in it. Glad it came back clean and that you know a little more about it now. We appreciate you taking the time.
Adrian Montfort
1 month ago
This is one of those dying breed of amazing family businesses that make this country great. Friendly service, that old school way of doing business where you feel understood and appreciated. Cleaning service was great and delivered on time, communication was beyond great. I absolutely recommend this place for area rug cleaning.
Photo from customer review
Response from the owner:Thank you, Adrian. Three generations in, the old school way is really the only way we know. Glad the rug came back on time and that you always knew where things stood. We appreciate the recommendation.
Adam Salter
1 month ago
Zeytounian Rugs did a great job repairing and cleaning a Turkish rug I’ve had since I was a teenager. The corner has been chewed and damaged by my dog many years ago, but they fixed it right up. After the repair and a clean it looks like new, I’m so pleased. The guys are super friendly and knowledgeable, just a pleasure to work with.
Response from the owner:Thank you, Adam. A chewed corner on a rug you've had that long is worth repairing properly rather than hiding, and Turkish weaves take the repair well. Glad it looks like new again.
Reid Perry
2 months ago
Friendly, professional, hardworking brothers. Had two chinese ivory wool rugs cleaned. One large one smaller. One with a few spots i did not think they could get out, but they did. Very pleased. Would highly recommend them.
Response from the owner:Thank you, Reid. Ivory wool is unforgiving, so spots on it are the ones people assume are permanent. Glad we could prove otherwise on both. We appreciate the recommendation.
Vincent Carson
2 months ago
Knowledgeable, hardworking, kind, and professional. What else can I say.
Response from the owner:Thank you, Vincent. That's plenty to say, and we appreciate you taking the time.
patricia arbaugh
2 months ago
I had three rugs cleaned and service was outstanding! Very professional and personable. My rugs look brand new! Repaired fringe on one of my rugs and did an excellent job. Pick up and drop off is so convenient! Would highly recommend!!!
Response from the owner:Thank you, Patricia. Fringe repair is slow work and it's the detail most people notice afterwards, so it's good to hear it came out right. Glad the pickup and drop off made it easy. Three rugs at once is our favourite kind of day.
Krisg123
2 months ago
You never know who you’ll encounter when searching Google for a professional service, but these brothers were an incredible find! They are among the kindest, most efficient, and trustworthy service professionals I’ve ever met. They treated our rug as if it were their own and completely eliminated every sign of staining. Thank you so much for the outstanding service. I’ll gladly recommend you to anyone in need of professional rug cleaning!
Response from the owner:Thank you. Picking a rug cleaner off a search result is a leap of faith, so we're glad it paid off. Treating a rug like it's our own is the only way we know how to do it. We appreciate the recommendation.

Pet Urine Rug Cleaning Questions

Sprays and rented machines only reach the top of the pile. The uric acid crystals bonded to the foundation stay put, and they wake up again whenever the air turns damp. Until those salts are dissolved and flushed out, the odor keeps returning.

Yes, in most cases. An older accident means more crystallized salts in the foundation, so the rug simply gets a longer decontamination soak. Because the whole rug is submerged, the treatment keeps working until the salts release.

We test every rug for colorfastness before it touches water. The soak itself uses natural, non-toxic solutions that stay gentle on wool, silk, and natural dyes. If a dye shows any sign of running, we switch to a gentler alternate method.

That is what the pre-inspection is for. We examine the whole rug before washing and locate every urine-affected area, including contamination that never shows on the surface. Treating all of it is what keeps the odor from coming back.

Yes. Pickup and delivery are available across San Diego County, or you can drop your rug off at our Kearny Mesa facility and collect it once the wash is done.

Where Pet Urine Sits, and What Each Method Actually Reaches

Pet urine in a rug, by depth
  Vacuuming and spot cleaning Full immersion wash
How deep it reaches The top of the pile only Through the pile, the foundation knots and the backing
The deposits Hardened salt deposits stay in place A natural, non toxic pre-treatment breaks the salts down at a molecular level so they release cleanly
Odor Trapped odor remains in the foundation Nothing is left behind to smell
Damage over time Deposits can corrode dyes and weaken the weave The cause is removed rather than covered
Dog and cat accidents Treated at the surface Handled the same careful way, whatever the animal

Related Rug Cleaning Services

Rug Cleaning and Washing · Area Rug Cleaning · Water Damage Restoration · Rug Pickup and Delivery · Rug Odor and Musty Smell Removal · Request a free estimate

Contact Us for Professional Rug Cleaning

★★★★★ 5.0 · Google Reviews

Drop your rug off, or we can pick it up. Our shop is at 7343 Ronson Rd Ste U in Kearny Mesa, open Monday to Friday 9 to 4 and Saturday 9 to 2. The same freeway runs our pickup vans make work in reverse: Highway 52 from the coast, Interstate 805 from the South Bay, and Interstate 15 from inland North County, roughly twenty to thirty-five minutes from most of the county.

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