It really depends on your household. If you have kids, pets, or a high-traffic area, we’d recommend every 12 to 18 months. For rugs in quieter rooms that get vacuumed regularly, every 2 to 3 years is usually fine. When in doubt, give us a call — we’re happy to take a look and give you an honest answer!

Great question — and it’s one most people don’t think to ask until something goes wrong. Carpet cleaners use truck-mounted steam equipment designed for wall-to-wall synthetic carpet. They clean in place, in your home, using heat and pressure. That process works fine for carpet — but it can seriously damage a handwoven oriental or area rug. The heat can shrink fibers, the pressure can distort the pile, and cleaning on-site means the rug never gets a true deep flush.
A rug cleaner — a real one — takes your rug to a dedicated facility, inspects it individually, and hand-washes it using a full-immersion process with chemistry matched to that specific rug’s fiber and dye type. At Zeytounian Rugs, every rug is washed by hand using all-natural soaps, fully rinsed until the water runs clear, and dried under controlled conditions before it comes back to you. It’s a completely different process — and for a Persian, Turkish, wool, or silk rug, it’s the only safe one.

Most oriental and area rugs should be cleaned at a professional rug washing facility. In-home cleaning usually only cleans the surface, while a facility allows for proper dust removal, full washing, and controlled drying. This deeper process removes embedded dirt and odors while protecting the rug’s fibers and dyes.

Yes! We offer free pickup and delivery throughout San Diego County. We regularly serve La Jolla, Del Mar, Rancho Santa Fe, Carmel Valley, Coronado, Chula Vista, and everywhere in between. Just give us a call or fill out our contact form and we’ll take it from there.

We clean and repair all types of oriental and area rugs, including Persian, Turkish, Afghan, Moroccan, Chinese, Indian, wool, silk, viscose, kilims, and machine-made rugs. If you’re unsure whether we can help with your specific rug, just ask — we’re happy to take a look.

Absolutely. We actually love working on older and more delicate pieces. Every rug gets inspected before we touch it, and we tailor our approach to its specific fiber, construction, and dye type. We use all-natural soaps — no harsh chemicals, ever.

Yes – and we have a specialty add-on step specifically for this called Urine Decontamination. Before the rug goes into the wash, we soak it with our specialty solution that breaks down the urine at the source, so when it goes through our full-immersion wash process, it flushes out completely rather than just getting masked. It makes a big difference compared to surface treatments.

Most rugs are cleaned and returned within 1 to 2 weeks. Turnaround depends on the rug’s condition and whether any repairs are needed. We’ll give you a realistic timeline when you schedule.

Yes — repair is actually one of our specialties. Our team handles everything from simple fringe replacement and edge binding to full hand-reweaving of damaged or missing sections. Every repair is done by hand using materials matched to your rug’s original construction, so the results are as close to invisible as possible. If your rug has been chewed by a pet, damaged by moths, or is just starting to unravel at the edges, bring it in or schedule a pickup and we’ll take a look. We’ll always give you an honest assessment of what’s needed and what it’ll cost before any work begins.